Services

OUR Services

LinkEHR offers lower cost and higher quality remote Epic support services from our home office in Madison, WI.

Services include:

  • Basic to advanced support options (All levels and Epic applications)
  • Right-sized support tailored to your specific organizational needs
  • MyChart maintenance
  • Community Connect support
  • SER maintenance
  • Reporting support
  • System optimization & enhancement
  • Process improvement and continuously updated issues knowledge base
  • Implementation and upgrade build & testing
LinkEHR Epic help desk solution image

OUR Brand Promise

Our team brings a diverse technical and operational skillset to give our customers an elite remote support solution. Let us help you increase your end-user satisfaction and issue resolution quality while controlling and minimizing your support costs.

OUR Partnership With You

LinkEHR’s focus is on becoming a seamless extension of your existing team, and all of the processes that we put in place help us to foster this relationship.  Let us help your organization be responsive to changing priorities
and initiatives while not sacrificing your
end-user support needs.

 

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Epic Concierge Support Program

Epic Concierge Support Program

LinkEHR combines Epic-experienced people with Helpdesk-like “Concierge??? support to provide our INNOVATIVE concierge support program.

Epic Tier 2 Support

Epic Tier 2 Support

If you could INSTANTLY remove all support work from your Epic team, could you…

Epic Tier 3 Optimization

Epic Tier 3 Optimization

Have you realized the FULL POTENTIAL of your Epic investment?